Return and Exchange Policy
**Return and Exchange Policy**
At "RitzyEra", we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer hassle-free returns and exchanges within 3 days of receiving your order.
**Returns**
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To initiate a return, please contact us at [your contact email] with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return the item(s) from your order.
- Please note that shipping fees for returns are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
**Exchanges**
- We offer exchanges for items of equal or lesser value. If you would like to exchange an item for a different size, style, or color, please contact us at ritzyera2024@gmail.com with your order number and details about the product you would like to exchange. We will respond quickly with instructions on how to exchange the item(s) from your order.
- Similar to returns, shipping fees for exchanges are the responsibility of the customer, unless the exchange is due to a mistake on our part or a defective product.
**Refunds**
Once your return is received and inspected, we will initiate the refund process. If the returned item meets our return policy criteria, a refund will be issued to your original method of payment within [number of days] days. Please note that it may take some time for the refund to appear on your bank statement, depending on your banking institution's processing times. If you have any questions or concerns regarding your refund, feel free to contact us at ritzyera2024@gmail.com
At "RitzyEra", we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer hassle-free returns and exchanges within 3 days of receiving your order.
**Returns**
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To initiate a return, please contact us at [your contact email] with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return the item(s) from your order.
- Please note that shipping fees for returns are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
**Exchanges**
- We offer exchanges for items of equal or lesser value. If you would like to exchange an item for a different size, style, or color, please contact us at ritzyera2024@gmail.com with your order number and details about the product you would like to exchange. We will respond quickly with instructions on how to exchange the item(s) from your order.
- Similar to returns, shipping fees for exchanges are the responsibility of the customer, unless the exchange is due to a mistake on our part or a defective product.
**Refunds**
Once your return is received and inspected, we will initiate the refund process. If the returned item meets our return policy criteria, a refund will be issued to your original method of payment within [number of days] days. Please note that it may take some time for the refund to appear on your bank statement, depending on your banking institution's processing times. If you have any questions or concerns regarding your refund, feel free to contact us at ritzyera2024@gmail.com